Services

We do not offer refunds on services.

We do not offer refunds on purchased packages because you are receiving services at a reduced rate. We do not offer exchanges of product or services for packages. All packages must be used with in a year of purchase. No exchanges or refunds for services not used in this time period.

EDUCATION

We do not offer refunds on online or in person courses.

Retail

Due to the nature of our products we do not offer refunds for any retail or professional use product purchased in store or online for hygiene reasons. WAX & LASH gift cards may not be returned and should be treated like cash. They cannot be replaced if lost or stolen.. They cannot be redeemed for cash unless required by law. 

CancelLation Policy

WAX & LASH requires 24 hours notice on appointment cancellations or 50% of the service fee will be charged to the client.