CONTACT US
416.890.5391
info@waxandlash.ca
** All responses will be within a 24 hrs window on initial contact. This includes email, text, voicemail and DM’s on social platforms (Instagram, Facebook & TIKTOK**
LOCATION
2 College St.
Toronto, ON M5G 1K3
(A Short walk from College Subway and easy access to public parking)
We now have a second location at Yonge & Gerrard
HOURS
Monday - Friday 11AM – 6PM
CLOSED
Saturday - Sunday & All Public Holidays
APPOINTMENT TIMES
All appointments are scheduled. I do not accept walk-in or drop-ins at this time. However we do accept same day bookings upon availability. Appointment location is confirmed at time of booking.
CANCELLATION POLICY
A credit card is required at the time of booking regardless of the booking method (ex. online, email, phone to in person, this is standard for salons). You will be able to cancel your appointment up to 5 days prior to your scheduled appointment date. If you cancel your appointment after this 5 day window you will be charged 100% of the service price, however, you will have 30 days to use this credit on any service. This credit is not applicable to retail items or same day cancellations or those who do not show up for their appointment without previously stating otherwise.
REFUND POLICY
I do not offer refunds or complimentary services on any service. I am not responsible for work once it leaves my space, if an issue arises it must be addressed at the time of the appointment. All packages are final sale, non-transferrable and expire 1 yrs from the purchase date, it is up to the client to keep track of the purchase date as there are no exceptions. All clients are held to this rule. In addition, pricing updates are incorporated into packages.
** Please see disclaimer for further information.